Here are some questions you might ask:

What is your privacy policy? We do not sell or share any information about you or your dog. We keep pictures of your dogs on our hard drive until we have finished creating something for you. At which time all information and pictures are deleted, unless you request otherwise. We do keep your e-mail address for future offers, unless you request your e-mail be deleted.

Do you own a dog? Absolutely, have 2 adopted from a shelter. Life is notably more rich and interesting with a dog.

Do you own a cat? Will not dignify that question with an answer. Oh all right, cats are OK.

Where are you located? 14115 Laurel Drive, Riverside, California, 92503

What is your phone number? It is 951-900-3036. We always strive to answer the phone, but if you get the machine, please leave a message! We will get back to you as soon as possible.

What is your e-mail address? You can use the Contact Us page or email us directly at jim@yourdogworld.com.

What is your return policy? You have 90 days to decide if what you got you will love forever. If not, return it to us and we will pay return shipping and refund your card in full upon receipt of the product. Although you will not be required to give a reason we will certainly ask what we did wrong so we can do  better next time.

How will my dog creation be shipped? To keep prices as reasonable as possible we use the good old United States Post Office.

How long will it take to get my creation? We will let you know when your item ships and give you a tracking number. Normally once we get your final approval, we will make and ship your dog item within 2 days. You should expect delivery within a week or less depending naturally how far away you live from California.

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